{"id":291257,"date":"2026-04-30T12:25:38","date_gmt":"2026-04-30T12:25:38","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/herochat-free-live-chat-widget\/"},"modified":"2026-05-03T12:14:02","modified_gmt":"2026-05-03T12:14:02","slug":"herochat","status":"publish","type":"plugin","link":"https:\/\/es-ar.wordpress.org\/plugins\/herochat\/","author":23317897,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.8","stable_tag":"1.0.8","tested":"6.9.4","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"HeroChat","header_author":"HeroChat","header_description":"Free Live Chat Widget for every website with HeroChat.","assets_banners_color":"b7e0f5","last_updated":"2026-05-03 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your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.<\/p>\n\n<p>Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.<\/p>\n\n<p>Here\u2019s how HeroChat helps you grow your business and improve communication.<\/p>\n\n<h3>Live chat<\/h3>\n\n<p>Easily add a live chat widget to your website and start conversations with your visitors instantly.<\/p>\n\n<p>With HeroChat, you can:<\/p>\n\n<ul>\n<li>Provide real-time customer support directly on your website<\/li>\n<li>Assist potential customers during their decision-making process<\/li>\n<li>Engage visitors and capture leads efficiently<\/li>\n<li>Automate conversations using chatbot functionality<\/li>\n<\/ul>\n\n<h3>Real-time notifications<\/h3>\n\n<p>Stay connected and never miss a message.<\/p>\n\n<p>HeroChat includes a complete notification system, including:<\/p>\n\n<ul>\n<li>Email notifications<\/li>\n<li>Push notifications<\/li>\n<li>Desktop alerts<\/li>\n<li>Sound alerts and visual indicators<\/li>\n<\/ul>\n\n<p>You can also update the browser tab title dynamically when new messages arrive.<\/p>\n\n<h3>Mobile experience<\/h3>\n\n<p>Turn any device into a support hub.<\/p>\n\n<p>HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.<\/p>\n\n<p>Install it on your smartphone or computer and manage conversations from anywhere.<\/p>\n\n<h3>Support features<\/h3>\n\n<ul>\n<li>Manage conversations in real time  <\/li>\n<li>Knowledge base integration  <\/li>\n<li>Message editor and saved replies  <\/li>\n<li>Departments and routing  <\/li>\n<li>Notifications and queue management  <\/li>\n<li>Email integration  <\/li>\n<li>Omni-channel communication  <\/li>\n<li>AI-powered translations and smart replies  <\/li>\n<li>Reports and analytics  <\/li>\n<li>Ticket system and offline messages  <\/li>\n<li>And more  <\/li>\n<\/ul>\n\n<h3>Chatbot features<\/h3>\n\n<ul>\n<li>Automated conversations  <\/li>\n<li>Easy-to-use interface  <\/li>\n<li>Pre-built templates  <\/li>\n<li>Training and customization  <\/li>\n<li>Rich message support  <\/li>\n<li>Human takeover  <\/li>\n<li>Multilingual support  <\/li>\n<li>Knowledge base integration  <\/li>\n<li>WooCommerce compatibility  <\/li>\n<li>Integration with platforms like Facebook and Telegram  <\/li>\n<li>AI-powered automation and analytics  <\/li>\n<li>Advanced actions and workflows  <\/li>\n<\/ul>\n\n<h3>Marketing features<\/h3>\n\n<ul>\n<li>Popup messages  <\/li>\n<li>Welcome messages  <\/li>\n<li>Follow-up sequences  <\/li>\n<li>Subscription forms  <\/li>\n<li>Newsletter integration  <\/li>\n<li>Automation triggers  <\/li>\n<li>Multi-user messaging  <\/li>\n<li>WooCommerce integration  <\/li>\n<li>Proactive chat campaigns  <\/li>\n<li>Rich interactive messages  <\/li>\n<\/ul>\n\n<h3>User management<\/h3>\n\n<ul>\n<li>User registration and login  <\/li>\n<li>Manage agents and customers  <\/li>\n<li>Search, filter, and organize users  <\/li>\n<li>Customer insights and tracking  <\/li>\n<li>Automatic language detection  <\/li>\n<\/ul>\n\n<h3>Developer features<\/h3>\n\n<ul>\n<li>Web API  <\/li>\n<li>JavaScript API  <\/li>\n<li>PHP API  <\/li>\n<li>Custom integrations and use cases  <\/li>\n<\/ul>\n\n<h3>Additional features<\/h3>\n\n<ul>\n<li>Progressive web app  <\/li>\n<li>WordPress integration  <\/li>\n<li>Multilingual and RTL support  <\/li>\n<li>GDPR and privacy tools  <\/li>\n<li>Customizable design  <\/li>\n<li>White-label ready  <\/li>\n<li>Secure and scalable  <\/li>\n<li>Full-screen and panel chat modes  <\/li>\n<li>High performance architecture<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to the HeroChat service at <a href=\"https:\/\/app.herochat.io\">https:\/\/app.herochat.io<\/a> to load and display the live chat widget.<\/p>\n\n<p>When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:<\/p>\n\n<ul>\n<li>Your HeroChat ID<\/li>\n<li>Website language<\/li>\n<li>Technical request data (e.g. IP address, browser, referrer)<\/li>\n<\/ul>\n\n<p>This service is required for the plugin to function.<\/p>\n\n<p>Terms of Service: <a href=\"https:\/\/app.herochat.io\/terms-of-service.txt\">https:\/\/app.herochat.io\/terms-of-service.txt<\/a><br \/>\nPrivacy Policy: <a href=\"https:\/\/app.herochat.io\/privacy-policy.txt\">https:\/\/app.herochat.io\/privacy-policy.txt<\/a><\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"installation\"><h3>Installation<\/h3><\/dt>\n<dd><p>Create a free account at <a href=\"https:\/\/app.herochat.io\">https:\/\/app.herochat.io<\/a><\/p>\n\n<p>Install the plugin via the WordPress plugin directory or upload it manually to <code>\/wp-content\/plugins\/<\/code>.<\/p>\n\n<p>Go to <strong>Settings \u2192 HeroChat \u2013 Live Chat<\/strong> and enter your HeroChat ID - available in your dashboard at <a href=\"https:\/\/app.herochat.io\/account\/?tab=installation\">https:\/\/app.herochat.io\/account\/?tab=installation<\/a>.<\/p>\n\n<p>Save your settings and the chat widget will appear on your website.<\/p><\/dd>\n<dt id=\"what%20is%20herochat%3F\"><h3>What is HeroChat?<\/h3><\/dt>\n<dd><p>HeroChat is a customer communication platform built for businesses that want to scale conversations and improve customer relationships through live chat and automation.<\/p><\/dd>\n<dt id=\"who%20is%20herochat%20for%3F\"><h3>Who is HeroChat for?<\/h3><\/dt>\n<dd><p>HeroChat is suitable for agencies, business owners, e-commerce stores, bloggers, and anyone who wants to communicate with website visitors in real time.<\/p><\/dd>\n<dt id=\"do%20i%20need%20a%20herochat%20account%3F\"><h3>Do I need a HeroChat account?<\/h3><\/dt>\n<dd><p>Yes. You can create a free account here:<\/p>\n\n<p><a href=\"https:\/\/app.herochat.io\">https:\/\/app.herochat.io<\/a><\/p><\/dd>\n<dt id=\"do%20i%20need%20coding%20skills%3F\"><h3>Do I need coding skills?<\/h3><\/dt>\n<dd><p>No. The plugin is designed to be simple and easy to use without any technical knowledge.<\/p><\/dd>\n<dt id=\"are%20there%20premium%20features%20available%3F\"><h3>Are there premium features available?<\/h3><\/dt>\n<dd><p>Yes. HeroChat offers advanced features for businesses with higher messaging needs.<br \/>\nLearn more at <a href=\"https:\/\/app.herochat.io\">https:\/\/app.herochat.io<\/a><\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.8<\/h4>\n\n<p>Changed multiple HeroChat configuration matching so lower matching configurations override earlier ones.<\/p>\n\n<h4>1.0.7<\/h4>\n\n<p>Improved drag-and-drop ordering for multiple HeroChat configurations on the settings page.<\/p>\n\n<h4>1.0.6<\/h4>\n\n<p>Added support for multiple ordered HeroChat IDs with individual enable and path display rules.<\/p>\n\n<h4>1.0.5<\/h4>\n\n<p>Added path-based display and hide rules with wildcard support for controlling where the HeroChat widget appears.<\/p>\n\n<h4>1.0.4<\/h4>\n\n<p>Added settings page status messages for enabled, disabled, and missing HeroChat ID states.<\/p>\n\n<h4>1.0.3<\/h4>\n\n<p>Allow pasting the full HeroChat installation script into the settings field and automatically save only the numeric HeroChat ID.<\/p>\n\n<h4>1.0.2<\/h4>\n\n<p>Added a Settings link on the WordPress plugins page for faster access to HeroChat settings.<\/p>\n\n<h4>1.0.1<\/h4>\n\n<p>Added multilingual language detection so HeroChat loads in the current site language, including WordPress locale, WPML, and Polylang.<\/p>\n\n<h4>1.0.0<\/h4>\n\n<p>Initial release of the HeroChat WordPress plugin.<\/p>","raw_excerpt":"A free, one-click live chat solution for WordPress. 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