Title: Send email to customer on cancelled order in WooCommerce
Author: lauradiaz
Published: <strong>11 de marzo de  2019</strong>
Last modified: 29 de abril de  2019

---

Buscar plugins

Este plugin **no se ha probado con las últimas 3 versiones mayores de WordPress**.
Puede que ya no tenga asistencia ni lo mantenga nadie, o puede que tenga problemas
de compatibilidad cuando se usa con las versiones más recientes de WordPress.

![](https://s.w.org/plugins/geopattern-icon/send-email-to-customer-on-cancelled-
order-in-woocommerce.svg)

# Send email to customer on cancelled order in WooCommerce

 Por [lauradiaz](https://profiles.wordpress.org/lauradiaz/)

[Descargar](https://downloads.wordpress.org/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce.1.1.zip)

 * [Detalles](https://es-ar.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/#description)
 * [Valoraciones](https://es-ar.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/#reviews)
 *  [Instalación](https://es-ar.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/#installation)
 * [Desarrollo](https://es-ar.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/#developers)

 [Soporte](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/)

## Descripción

This plugin sends an email to let the user know that his order has been cancelled
or failed

**No options**, just activate the plugin and it’s done.

## Instalación

 1. Go to your WP Dashboard > Plugins and search for ‘Send email to customer on cancelled
    order in Woocommerce’ or…
 2. Download the plugin from WP repository.
 3. Upload the plugin folder to the ‘/wp-content/plugins/’ directory
 4. Activate the plugin through the ‘Plugins’ menu in WordPress

## Reseñas

![](https://secure.gravatar.com/avatar/cd257f389c91f137dab25f343b527123e887135b01921ebb6206e40cfa2eb636?
s=60&d=retro&r=g)

### 󠀁[Simple, but no longer appears well made](https://wordpress.org/support/topic/simple-and-well-made-2/)󠁿

 [Knut Sparhell](https://profiles.wordpress.org/knutsp/) 29 de enero de 2025 1 respuesta

Does what it says. Instead of just notifying shop manager, the customer also gets
notified when cancelled/failed order. Recommended! I'm sorry, but can no longer 
recommend this, but have to warn against it. As others have discovered, it may cause
a major information leak, when used for bulk cancelling. I have made a fix, which
any easily can implement, replace line 30 with: // \error_log ( 'Pre: ' . $wc_emails['
WC_Email_Cancelled_Order']->recipient );$wc_emails['WC_Email_Cancelled_Order']->
recipient = \explode( ',', $wc_emails['WC_Email_Cancelled_Order']->recipient )[0].','.
$email_cliente;// \error_log ( 'Post: ' . $wc_emails['WC_Email_Cancelled_Order']-
>recipient );

![](https://secure.gravatar.com/avatar/7e83b0e208a84c20388096cc9f45b7973587f29e262757e412092373334b5a6a?
s=60&d=retro&r=g)

### 󠀁[I strongly advise against it.](https://wordpress.org/support/topic/i-strongly-advise-against-it/)󠁿

 [jakubkasparek](https://profiles.wordpress.org/jakubkasparek/) 8 de noviembre de
2024

If you cancel orders in bulk, it sends it out to all addresses. Big data leak! Risk
of GDPR breach!

![](https://secure.gravatar.com/avatar/52509d61f8a5a2fda8686b4caaa44291a5a6bc5b416e5effa361183cc3d27e42?
s=60&d=retro&r=g)

### 󠀁[CAREFUL!!](https://wordpress.org/support/topic/careful-3/)󠁿

 [dulz](https://profiles.wordpress.org/dulz/) 20 de septiembre de 2021

This was a 5 star pluggin, UNTIL i did bulk cancelations of orders. The pluggin 
sent all customers cc'd onto the emails. It was a massive data breach and i have
spent hours and hours emailing angry customers who have had their data handed out.
Not only are customers emails given away, but also order details and their addresses.
Absolutly gutted..

![](https://secure.gravatar.com/avatar/aa1577ab2b2325af74f2bae3ba9662b306a7450d9ab89b4c64686dcdad8e5472?
s=60&d=retro&r=g)

### 󠀁[Works as expected](https://wordpress.org/support/topic/works-as-expected-700/)󠁿

 [evaldash](https://profiles.wordpress.org/evaldash/) 4 de septiembre de 2021

Surprised WooCommerce doesn't have this by default. The plugin is very light, 2 
functions and just 20 lines of code. Thanks! Would be great if it were tested with
the latest WP and Woocommerce versions, though, so no disclaimer were present.

![](https://secure.gravatar.com/avatar/1512a98dc19c3dc5cacb32c617915a9e426d06238274481d5193f08b2a653526?
s=60&d=retro&r=g)

### 󠀁[Un buen plugin](https://wordpress.org/support/topic/un-buen-plugin-7/)󠁿

 [hedicode](https://profiles.wordpress.org/hedicode/) 13 de febrero de 2020 1 respuesta

El plugin cumple perfectamente con su cometido, muy recomendable. / The plugin perfectly
fulfills its purpose, highly recommended

![](https://secure.gravatar.com/avatar/f8b2f382ff9289758b1fae4f04f98ba4383946fc5db0c5321480bb57cfca84d2?
s=60&d=retro&r=g)

### 󠀁[Cumple su objetivo](https://wordpress.org/support/topic/cumple-su-objetivo/)󠁿

 [melvisnap](https://profiles.wordpress.org/melvisnap/) 18 de abril de 2019 1 respuesta

El plugin cumple con su objetivo de enviar la notificación de pedido Cancelado y
Fallido al cliente. Cabe mencionar que estos mensajes son para admins, sugiero a
los que usen este plugin cambiar los mensajes que tiene woocommerce por defecto 
por algo más asociado a algo para el cliente.

 [ Leer todas las 7 reseñas ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/)

## Colaboradores y desarrolladores

“Send email to customer on cancelled order in WooCommerce” es un software de código
abierto. Las siguientes personas han colaborado con este plugin.

Colaboradores

 *   [ lauradiaz ](https://profiles.wordpress.org/lauradiaz/)

“Send email to customer on cancelled order in WooCommerce” ha sido traducido a 4
idiomas. Gracias a [los traductores](https://translate.wordpress.org/projects/wp-plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/contributors)
por sus contribuciones.

[Traduce “Send email to customer on cancelled order in WooCommerce” a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/send-email-to-customer-on-cancelled-order-in-woocommerce)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/send-email-to-customer-on-cancelled-order-in-woocommerce/),
echa un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/send-email-to-customer-on-cancelled-order-in-woocommerce/),
o suscríbete al [log de desarrollo](https://plugins.trac.wordpress.org/log/send-email-to-customer-on-cancelled-order-in-woocommerce/)
por [RSS](https://plugins.trac.wordpress.org/log/send-email-to-customer-on-cancelled-order-in-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### 1.1

 * Tested up to WordPress 5.2.
 * WC tested up to: 3.6.2

#### 1.0

 * Initial release

## Meta

 *  Versión **1.1**
 *  Última actualización **hace 7 años**
 *  Instalaciones activas **400+**
 *  Versión de WordPress ** 4.0 o superior **
 *  Testeado hasta **5.2.29**
 *  Versión de PHP ** 5.6.0 o superior **
 *  Idiomas
 * [English (US)](https://wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/),
   [Norwegian (Bokmål)](https://nb.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/),
   [Spanish (Chile)](https://cl.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/),
   [Spanish (Spain)](https://es.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/),
   y [Swedish](https://sv.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/).
 *  [Traducir a tu idioma](https://translate.wordpress.org/projects/wp-plugins/send-email-to-customer-on-cancelled-order-in-woocommerce)
 * Etiquetas:
 * [cancelled](https://es-ar.wordpress.org/plugins/tags/cancelled/)[failed](https://es-ar.wordpress.org/plugins/tags/failed/)
   [orders](https://es-ar.wordpress.org/plugins/tags/orders/)[woocommerce](https://es-ar.wordpress.org/plugins/tags/woocommerce/)
 *  [Vista avanzada](https://es-ar.wordpress.org/plugins/send-email-to-customer-on-cancelled-order-in-woocommerce/advanced/)

## Valoraciones

 3.4 de 5 estrellas.

 *  [  4 valoraciones de 5 estrellas     ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/?filter=5)
 *  [  0 valoraciones de 4 estrellas     ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/?filter=4)
 *  [  0 valoraciones de 3 estrellas     ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/?filter=3)
 *  [  1 valoración de 2 estrellas     ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/?filter=2)
 *  [  2 valoraciones de 1 estrellas     ](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/#new-post)

[Ver todas las reseñas](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/reviews/)

## Colaboradores

 *   [ lauradiaz ](https://profiles.wordpress.org/lauradiaz/)

## Soporte

¿Tenés algo que decir? ¿Necesitás ayuda?

 [Ver el foro de asistencia](https://wordpress.org/support/plugin/send-email-to-customer-on-cancelled-order-in-woocommerce/)