Title: HB FreshDesk
Author: Hiren Patel
Published: <strong>8 de febrero de  2019</strong>
Last modified: 13 de agosto de  2026

---

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![](https://ps.w.org/hb-freshdesk/assets/banner-772x250.jpg?rev=2051630)

![](https://ps.w.org/hb-freshdesk/assets/icon-256x256.jpg?rev=2051630)

# HB FreshDesk

 Por [Hiren Patel](https://profiles.wordpress.org/hiren1612/)

[Descargar](https://downloads.wordpress.org/plugin/hb-freshdesk.3.4.zip)

 * [Detalles](https://es-ar.wordpress.org/plugins/hb-freshdesk/#description)
 * [Valoraciones](https://es-ar.wordpress.org/plugins/hb-freshdesk/#reviews)
 * [Desarrollo](https://es-ar.wordpress.org/plugins/hb-freshdesk/#developers)

 [Soporte](https://wordpress.org/support/plugin/hb-freshdesk/)

## Descripción

This plugin is used for connect your FreshDesk account in your wordpress site. You
can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in
your FreshDesk account directly using this plugin, And also check your ticket conversation.

FreshDesk Terms of Service https://www.freshworks.com/terms/

#### Usage

Place this shortcode in page, post or text widget where you’d like to display Data.

    ```
    [freshdesk-create-ticket]
    [get_all_ticket]
    [freshdesk-faq]
    ```

#### Templates

Place this shortcode in any template parts of your theme.

    ```
    <?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
    <?php echo do_shortcode('[get_all_ticket]'); ?>
    <?php echo do_shortcode('[freshdesk-faq]'); ?>
    ```

#### Installation

 1. Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
 2. Activate the plugin through the “Plugins” menu in WordPress.

#### How to Use

 1. Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting
    tab.
 2. You can connect two way in our account 1. API Key 2. User-name and Password.
 3. Place Go to Faq page and select our FAQ’s which is display in your front end.
 4. Place Use Above Shortcode.

## Capturas

[⌊After activating the plugin it will be hooked in Create a new new menu "Freshdesk"
in admin Menu.⌉⌊After activating the plugin it will be hooked in Create a new new
menu "Freshdesk" in admin Menu.⌉[

After activating the plugin it will be hooked in Create a new new menu “Freshdesk”
in admin Menu.

[⌊Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk
Account.⌉⌊Click on Freshdesk and Add your FreshDesk account detail and Connect your
FreshDesk Account.⌉[

Click on Freshdesk and Add your FreshDesk account detail and Connect your FreshDesk
Account.

[⌊Go to ShortCode tab and see your shortcode you can use this shortcode.⌉⌊Go to 
ShortCode tab and see your shortcode you can use this shortcode.⌉[

Go to ShortCode tab and see your shortcode you can use this shortcode.

[⌊Click on FAQ and display your freshdesk account FAQ's list you can check in check
box what you want to display in front-end.⌉⌊Click on FAQ and display your freshdesk
account FAQ's list you can check in check box what you want to display in front-
end.⌉[

Click on FAQ and display your freshdesk account FAQ’s list you can check in check
box what you want to display in front-end.

[⌊Create a Ticket click a Add new Ticket button and create a new ticket.⌉⌊Create
a Ticket click a Add new Ticket button and create a new ticket.⌉[

Create a Ticket click a Add new Ticket button and create a new ticket.

[⌊Display Your All ticket for FreshDesk Account.⌉⌊Display Your All ticket for FreshDesk
Account.⌉[

Display Your All ticket for FreshDesk Account.

[⌊Display FAQ's for check in your admin side in FAQ's menu list.⌉⌊Display FAQ's 
for check in your admin side in FAQ's menu list.⌉[

Display FAQ’s for check in your admin side in FAQ’s menu list.

## Preguntas frecuentes

### Having problems, questions, bugs & suggestions

Contact us at https://www.hikebranding.com/

## Reseñas

No hay reseñas para este plugin.

## Colaboradores y desarrolladores

“HB FreshDesk” es un software de código abierto. Las siguientes personas han colaborado
con este plugin.

Colaboradores

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

[Traduce “HB FreshDesk” a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/hb-freshdesk)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/hb-freshdesk/) , echa
un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/hb-freshdesk/),
o suscríbete al [log de desarrollo](https://plugins.trac.wordpress.org/log/hb-freshdesk/)
por [RSS](https://plugins.trac.wordpress.org/log/hb-freshdesk/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### v1.0

 * Initial release version.

#### v2.0

Tested up to latest version.

#### v3.0

Tested up to latest version and bug fixed.

#### v3.4

WordPress 7.0 / PHP 8.x compatibility; replaced removed FILTER_SANITIZE_STRING, 
added AJAX nonces, prepared all SQL, escaped all output.

## Meta

 *  Versión **3.4**
 *  Última actualización **hace 2 meses**
 *  Instalaciones activas **10+**
 *  Versión de WordPress ** 5.0 o superior **
 *  Testeado hasta **7.0.6**
 *  Versión de PHP ** 7.4 o superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/hb-freshdesk/)
 * Etiquetas:
 * [faq](https://es-ar.wordpress.org/plugins/tags/faq/)[freshdesk](https://es-ar.wordpress.org/plugins/tags/freshdesk/)
   [helpdesk](https://es-ar.wordpress.org/plugins/tags/helpdesk/)[support](https://es-ar.wordpress.org/plugins/tags/support/)
   [ticket](https://es-ar.wordpress.org/plugins/tags/ticket/)
 *  [Vista avanzada](https://es-ar.wordpress.org/plugins/hb-freshdesk/advanced/)

## Valoraciones

Todavía no se enviaron reseñas.

[Your review](https://wordpress.org/support/plugin/hb-freshdesk/reviews/#new-post)

[Ver todas las reseñas](https://wordpress.org/support/plugin/hb-freshdesk/reviews/)

## Colaboradores

 *   [ Hiren Patel ](https://profiles.wordpress.org/hiren1612/)
 *   [ Ripal Patel ](https://profiles.wordpress.org/hikebranding/)

## Soporte

¿Tenés algo que decir? ¿Necesitás ayuda?

 [Ver el foro de asistencia](https://wordpress.org/support/plugin/hb-freshdesk/)

## Donar

¿Te gustaría apoyar el progreso de este plugin?

 [ Doná a este plugin ](https://www.hikebranding.com/)